Thank you for your interest in Primark UK Ltd: which is authorised and regulated by the Financial Conduct Authority (FCA) and falls outside the European regulatory framework.
It looks like you are physically located in the EEA, therefore if you would like to proceed with Primark UK Ltd, please confirm this decision has been made by you independently without any marketing or solicitation by Primark UK Ltd.
Depending on the amount of the transaction, you may be requested to upload your ID document for payment verification and/or the source of funds document (usually a screenshot from the Exchange that you are using, i.e. Crypto Wallet transaction statement).
Primark does not charge any fees for transfers to and from Primark Wallets for Crypto deposits/withdrawals, however fees may apply by the Crypto Provider(s).
Yes, you can. However, at the moment of transfer from trading account to Wallet, your free margin must exceed the requested amount. Free margin is calculated as equity minus the necessary margin (which is required to maintain an open position).
If you do not have sufficient free margin on your trading account, a transfer from trading account to Wallet will not be executed until you submit the correct amount of transfer and/or close the open positions on your account.
Withdrawal from a Primark Wallet can be requested any time.
You can use different cryptocurrencies to deposit and withdraw within the list of cryptocurrencies offered by Primark as long as the Crypto Wallets lawfully belong to you.
You can make a deposit inside your Client Area using a funding option that suits you best. There are no fees on deposits.
We process all withdrawal requests within one working day. The time necessary for the funds to reach your bank account depends on your bank’s policy. Bank withdrawals can take 3-7 working days to be seen on the client’s account. Credit/debit card withdrawals can take up to 8 working days to be seen on the client’s account.
Depending on the transaction amount, you might be asked to upload additional documents for verification. Without verification, the transaction processing time varies from several minutes to several hours. If you are requested to submit documents for verification, it takes around 12-24 hours for our Crypto provider to verify ID documents and process your deposit.
It takes around 12 hours to 24 hours for a Crypto provider to verify ID documents. Once verification is done, the client will be notified via email. This is a one-time verification, and you will not be asked to complete verification twice.
Withdrawal processing time at Primark usually takes between a few minutes up to 24 hours. Once a withdrawal is processed from our side, additional time will be required for its processing by the Crypto Provider.
You may deposit or withdraw in BTC, ETH or USDT cryptocurrencies to and from your Primark Wallet.
The minimum deposit for all account types is $100. However, to get a VIP account, you have to reach a balance of minimum $50,000 or 200,000 ZAR.
Crypto Deposits and Withdrawals are available for certain regions. Please consult your Client Area to see if you are eligible to deposit and withdraw in the selected cryptocurrencies.